ab388 Terms & Conditions
These terms govern your use of ab388. Please read them carefully before registering or placing any bet. By using this platform you agree to be bound by these terms.
Introduction
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you") and ab388 ("the Company", "we", "us") governing your access to and use of the ab388 platform, including the website accessible at ab388.bet and all associated services, games, sports betting markets, and payment processing features. By accessing or using the ab388 platform in any capacity — including browsing, registering an account, depositing funds, placing bets, or claiming any promotional offer — you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease using the platform.
ab388 reserves the right to amend these Terms at any time. Any material changes will be communicated to registered players via the email address or mobile number associated with their account, or through a notice posted on the platform. Continued use of the platform following the effective date of any amendment constitutes acceptance of the revised Terms. Players are responsible for reviewing these Terms periodically. The most current version of these Terms shall always be accessible at ab388.bet/terms-conditions.
Key Terms at a Glance
1. Eligibility Requirements
To be eligible to register and use the ab388 platform, you must satisfy all of the following conditions at the time of registration and on an ongoing basis throughout your use of the platform:
- You must be at least 21 years of age at the time of registration. ab388 is strictly a 21+ platform and does not permit access by persons under this age under any circumstances.
- You must be a resident of a jurisdiction where online gambling is not expressly prohibited under applicable local law. It is your sole responsibility to verify that your use of the platform complies with the laws applicable in your location.
- You must provide accurate, current, and complete information during registration including your legal full name, date of birth, and active mobile number. False or misleading registration information is grounds for immediate account closure.
- You must not be registered as a self-excluded player, nor have an active gambling block or restriction in place that would prohibit you from using an online gambling platform.
- You must be acting on your own behalf and not as an agent, representative, or proxy for any other person or entity. Account sharing is not permitted.
ab388 conducts identity verification (KYC) checks on all accounts. Players who fail to complete KYC verification within the timeframe specified by ab388 may have their accounts restricted, their pending withdrawals held, or their accounts closed. KYC is a mandatory regulatory step and is not optional.
2. Account Registration and Security
Each individual is permitted to hold one registered account on ab388. The creation of multiple accounts by the same individual — whether using the same or different personal details, mobile numbers, payment methods, or IP addresses — constitutes a violation of these Terms and will result in all associated accounts being suspended and any balances or pending winnings being forfeited pending investigation. You are solely responsible for all activity conducted through your account. This includes all bets placed, all deposits made, and all withdrawal requests submitted.
- Keep your account credentials (mobile number, password, OTP codes) strictly confidential. Never share your login details with any other person.
- If you suspect your account has been accessed without your authorisation, you must notify ab388 support immediately at [email protected].
- ab388 will never contact you by phone or text to ask for your password or full OTP code. Any communication claiming to be from ab388 requesting this information should be treated as fraudulent.
- You are responsible for any bets placed or transactions made on your account before you notify ab388 of any unauthorised access, even if those actions were performed by a third party.
ab388 reserves the right to close or suspend any account at any time for breach of these Terms, suspected fraud, money laundering concerns, or any other reason that ab388 reasonably determines warrants account action. In such cases, ab388 will communicate with the affected player via their registered contact details and, where appropriate, provide an opportunity to respond before any final account action is taken.
3. Deposits and Withdrawals
All withdrawal requests must comply with anti-money laundering (AML) requirements. ab388 applies a policy requiring that deposited funds complete a minimum of one full wagering cycle before a withdrawal request will be approved. This means that funds deposited but not used in any gameplay cannot be immediately withdrawn — a minimum level of genuine wagering activity is required. This policy exists to prevent the use of ab388 as a payment processing channel and is applied uniformly to all players.
4. Bonuses and Promotional Offers
ab388 offers a range of bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, and BPL season. All bonuses are subject to the following general conditions, as well as any specific terms communicated at the time the bonus is offered:
- All bonuses are subject to wagering requirements. The applicable rollover multiplier is stated in the specific bonus terms at the time of offer. Bonus funds and any winnings derived from bonus funds cannot be withdrawn until the full wagering requirement has been met.
- Bonuses are awarded to one account per household, per device, per IP address, and per mobile number. Attempts to claim the same bonus multiple times — whether through creating duplicate accounts or using shared devices — will be treated as bonus abuse.
- ab388 reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time, including after it has been credited to a player's account, if ab388 determines that the bonus was claimed in error, in breach of these Terms, or as part of fraudulent activity.
- Free spins awarded as part of a bonus offer are valid only on the specific game or games designated in the bonus terms. Winnings from free spins are credited as bonus funds and are subject to the applicable wagering requirement before withdrawal.
- Bonuses cannot be combined unless explicitly stated in the specific bonus terms. Stacking bonus offers is not permitted unless ab388 expressly authorises such combination in writing.
Players who are identified as bonus abusers — including those who place low-risk or hedged bets solely to fulfil wagering requirements without genuine gambling intent — may have their bonus winnings forfeited and their accounts reviewed. ab388 uses automated and manual monitoring to detect wagering patterns inconsistent with genuine play.
5. Responsible Gaming and Player Protection
6. Prohibited Conduct and Fair Use
The following conduct is strictly prohibited on the ab388 platform and will result in immediate account suspension, forfeiture of any balances or pending withdrawals, and may be reported to relevant authorities:
- Using automated bots, scripts, artificial intelligence tools, or any other software that gives an unfair advantage in any game or sports betting market on the platform.
- Colluding with other players to manipulate game outcomes, exploit promotions, or artificially influence the results of any bet or wager placed on the platform.
- Using the platform for any money laundering, fraud, or other criminal activity, including depositing funds from illegal sources or attempting to launder proceeds of crime through gambling activity.
- Attempting to reverse-engineer, hack, interfere with, or disrupt the technical operation of the ab388 platform or its underlying software systems, game engines, or payment infrastructure.
- Making chargebacks or payment reversals via your mobile wallet provider in bad faith following a genuine loss, or attempting to reclaim deposited funds that have already been wagered and lost in the normal course of gameplay.
ab388 uses a combination of automated detection systems and manual review processes to identify prohibited conduct. Players found to have engaged in any of the above activities will forfeit all balances and bonuses, have their accounts permanently closed, and may be subject to further legal action where applicable.
7. Intellectual Property
All content on the ab388 platform — including but not limited to the website design, graphics, logos, text, game interfaces, software, and all associated intellectual property — is owned by or licensed to ab388 and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, recreational gambling purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any part of the ab388 platform or its content.
The ab388 brand name, logo, and all associated trademarks are the exclusive property of ab388. Unauthorised use of ab388 trademarks in any context — including on social media, in promotional materials, or in any commercial context — is strictly prohibited and may result in legal action.
8. Limitation of Liability
To the maximum extent permitted by applicable law, ab388 shall not be liable for any of the following losses or damages, whether direct, indirect, incidental, special, consequential, or punitive, arising out of or in connection with your use of the platform:
- Loss of funds resulting from gambling activity conducted on the platform, including losses resulting from technical errors, disconnections, or game malfunctions, except where such losses are directly caused by a proven fault on the part of ab388.
- Loss or damage arising from your failure to maintain the confidentiality of your account credentials, or from your account being accessed by a third party as a result of your own negligence.
- Interruption or unavailability of the platform due to scheduled or unscheduled maintenance, server outages, third-party service failures, or circumstances beyond ab388's reasonable control including acts of nature, regulatory actions, or telecommunications failures.
9. Privacy and Data Protection
ab388 collects, stores, and processes personal data in connection with the operation of the platform, including registration data, KYC documents, transaction records, gameplay history, and communications. The collection and processing of this data is governed by the ab388 Privacy Policy, which forms part of these Terms and is incorporated by reference. By accepting these Terms, you also accept the ab388 Privacy Policy. The Privacy Policy explains what data is collected, how it is used, how it is stored, and your rights in relation to that data.
ab388 will never sell your personal data to third parties for marketing purposes. Your data is shared with third-party service providers only to the extent necessary to operate the platform — including payment processors, identity verification providers, and game content providers — and only under appropriate data protection agreements. Your personal data is transmitted and stored using 256-bit SSL encryption and is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
10. Amendments and Governing Law
ab388 reserves the right to update, amend, or replace these Terms at any time. The revised Terms will be effective from the date they are published at ab388.bet/terms-conditions. Continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Terms. If you do not agree with any revised Terms, you must stop using the platform and may request the closure of your account by contacting [email protected].
These Terms, and any disputes arising out of or in connection with them or the use of the ab388 platform, shall be interpreted and construed in accordance with applicable law. ab388 operates as a safe and reliable platform committed to fair play, SSL encryption, and transparent terms. Players are responsible for ensuring that their use of the platform is lawful in their own jurisdiction. Nothing in these Terms constitutes legal advice, and players are encouraged to seek independent legal advice if they have any doubts about the legality of online gambling in their jurisdiction.
Contact and Support
If you have any questions about these Terms and Conditions, wish to raise a complaint, or need to contact ab388 for any reason relating to your account or these Terms, you may reach our support team at any time via email. Our support team operates 24 hours a day, 7 days a week, and aims to respond to all enquiries within 24 hours. For account security matters, we aim to respond within 2 hours.
Email: [email protected]. Please include your registered mobile number and a clear description of your query in all correspondence. Do not share your password or full OTP code in any communication with our support team.
Ready to Play at ab388?
Now that you've read the Terms, explore the casino, check our FAQ, or review our Responsible Gaming page.